24/7
Always Available
10+
Languages Supported
Unlimited
Concurrent Calls
1 minute
To Add a New Agent
Televanta handles your business calls automatically from the first ring to resolution.
Answers Phone Calls
01
Connected to any SIP carrier or phone number. Handles inbound calls 24/7 without queues or hold music.
02
Understands Speech
State-of-the-art speech recognition across multiple languages including Croatian, English, and German.
03
Holds Conversations
Powered by LLMs. The agent remembers context, asks follow-up questions, and responds like an employee.
04
Speaks Naturally
High-quality text-to-speech with multiple voice options. Callers often can't tell they're speaking with AI.
Escalates to Humans
05
When AI detects a complex situation, it announces the transfer and connects the caller to a live agent via SIP.
06
Logs Everything
Every call is logged with duration, transcript summary, and outcome, visible in the operator portal.
AI Layer Architecture
Every customer on Televanta operates in a fully isolated environment. Their agents, phone numbers, call logs, and AI configurations are kept completely separate — no data bleeds between accounts, and no customer can ever see or affect another's calls or settings.
Fully Independent Layers
Each layer of the AI stack operates independently. Swapping out a text-to-speech provider has no effect on speech recognition or the language model, and moving a customer from one LLM to another takes a single dropdown change in the portal.
Customers on the Platform
🏥
Horvat Medical Clinic
Healthcare • Croatian • 2 Agents
- Ljubica: Appointment Setter
- Marko: General Info
- Core: Platform GPU + ElevenLabs
🏨
Hotel Adriatic
Hospitality • Multi-lingual • 1 Agent
- Ana: Reservations & Concierge
- Voice: ElevenLabs (BYO Key)
- LLM: OpenAI GPT-4
🏦
Jadran Insurance
Finance • Croatian • 3 Agents
- Ivan (Claims), Petra (Renewals)
- Tomislav (Support)
- Stack: Azure Speech + OpenAI





