See Everything. Miss Nothing.
Televanta gives you a real-time view of every AI conversation, voice and chat, from a single dashboard.
The dashboard shows calls today, containment rate, satisfaction score, and active agents at a glance, plus a live call volume chart and per-agent performance.
Call logs give you a searchable record of every call. Who called, which agent handled it, how long it lasted, and whether it was resolved or escalated.
Call detail shows the full transcript, AI-detected sentiment, intent, outcome, and a timeline of every key moment.
Chat works the same way. Fully logged, fully transcribed, and when needed the AI hands off to a call agent with full context already passed across.
Televanta handles your business calls automatically from the first ring to resolution.
Answers Phone Calls
01
Connected to any SIP carrier or phone number. Handles inbound calls 24/7 without queues or hold music.
02
Understands Speech
State-of-the-art speech recognition across multiple languages including Croatian, English, and German.
03
Holds Conversations
Powered by LLMs. The agent remembers context, asks follow-up questions, and responds like an employee.
04
Speaks Naturally
High-quality text-to-speech with multiple voice options. Callers often can't tell they're speaking with AI.
05
Escalates to Humans
When AI detects a complex situation, it announces the transfer and connects the caller to a live agent via SIP.
06
Logs Everything
Every call is logged with duration, transcript summary, and outcome, visible in the operator portal.





