AI agents built for insurance.
From claims intake to policy renewals, Televanta's AI agents handle the calls your team can't keep up with. Resolve over 50% of policyholder interactions automatically and deliver a consistent, compliant experience every time.
Built for the full policyholder journey.
FNOL intake
Capture incident details, witnesses, and photos via text, then open the claim in your system.
Claims status
Verify policyholder, share status, attach documents, with no wait time.
Quote requests
Qualify, capture risk inputs, and route to underwriting with full context.
Adjuster handoff
Escalate complex claims with case ID, transcript, and sentiment ready.
Multilingual
Serve policyholders in 10+ languages with native-quality voice.
Audit-ready
Every call transcribed, timestamped, and stored with retention controls.
Core system ready
Guidewire, Duck Creek, custom claims and policy admin platforms via API and webhooks.
Policy lookup
Verify identity, surface coverage, and answer policy questions in-call.
Conversations Televanta handles every day.
Free your team for the cases that need them most
Handle volatile call volumes 24/7 without outsourced support, overtime costs, or additional headcount. Authenticate callers securely through natural conversation, with policy numbers, names, and addresses confirmed in seconds.
Auto FNOL after hours
Policyholder calls at 2 a.m. after a fender-bender. The agent captures FNOL, opens the claim, and schedules an adjuster callback.
Claim status update
Caller asks 'where's my check?' The agent verifies, shares status, and texts a tracking link.
Policyholder service
Coverage questions, beneficiary updates, address changes, handled in-call with a full audit trail.
Questions, answered.
Everything you need to know before going live with Televanta.
Yes. Full audit trails, retention controls, recording disclosures, and state-specific script compliance.
Your business, always on.
Go live in days, not months. Book a 20-minute demo and see Televanta answer your calls in your voice, your language, your workflow.