AI agents built for healthcare.
From appointment booking to patient follow-ups, Televanta's AI agents handle the calls your front desk can't. Resolve patient interactions automatically and deliver a consistent, compassionate experience every time.
Built for the full patient journey.
Appointment booking
Schedule, reschedule, and cancel appointments for new and returning patients, even out of hours.
Patient FAQs
Opening hours, services, referrals, insurance questions, answered instantly without staff involvement.
Intelligent call routing
Instantly direct urgent clinical calls to the right provider while AI handles all routine administrative requests.
Billing and payments
Process co-pays, answer balance inquiries, and resolve billing questions safely through HIPAA-compliant voice interfaces.
Reminders and no-show recovery
Automated voice and text reminders confirm details before every appointment and offer instant rescheduling.
HIPAA-ready
BAAs available, PHI redaction, encryption in transit and at rest, full audit trail.
Lab results and refills
Verify identity, deliver results, or route to the right clinician per protocol.
Multi-site ready
Centralized routing across clinics, locations, and provider groups.
Conversations Televanta handles every day.
Manage appointments and eliminate no-shows
Answer every scheduling call, 24/7. Patients book, reschedule, or cancel at any hour without waiting on hold or leaving a voicemail. Your front desk never misses a booking again.
Send reminders that actually get through
Automated voice calls and SMS messages go out before every appointment, confirming details and offering instant rescheduling if a patient can't make it.
Insurance and cost questions
Verify coverage, share estimates, and route complex billing to your team with full context.
Prescription refill requests
Capture details, verify patient identity, and route to the right clinician queue.
Questions, answered.
Everything you need to know before going live with Televanta.
Yes. We sign BAAs, encrypt PHI in transit and at rest, redact sensitive data, and provide complete audit logs.
Your business, always on.
Go live in days, not months. Book a 20-minute demo and see Televanta answer your calls in your voice, your language, your workflow.