AI Call Agent That Sound Human
Deploy AI agents that handle every call, email, and chat with native fluency in 30+ languages.
See the AI call platform in action
Click through the dashboard, agent editor, call detail, and usage views, everything you get out of the box.
Every metric that matters at a glance
- Calls today & weekly volume
Real-time counter with a 7-day trend line to spot spikes instantly.
- Containment rate
See what % of calls the AI resolves without a human touch.
- Avg duration & total calls
Per-call average and monthly volume tracked side-by-side.
- Agent leaderboard
Compare every agent by calls handled, avg duration, and CSAT.
How Televanta Call Works?
From the moment a caller dials to the moment they hang up, here is what happens behind the scenes in our AI-powered flow.
Call Arrival
The caller dials a number assigned to a specific AI agent. The system identifies the owner and loads its persona, instructions, language, and voice.
Customized Greeting
The agent speaks its configured opening line, fully customizable per customer. Example: 'Good afternoon, you've reached the Horvat Clinic. How can I help?'
Active Listening
The caller's voice is transcribed in real time. The transcript is passed to the language model along with the full conversation history for context.
AI Generation
The LLM generates a response based on the agent's persona. It follows specific rules set by the operator: what to ask, what to avoid, and the logical flow.
Natural Response
The response is converted to high-quality speech and played back. The loop of listening, thinking, and responding continues until resolution or escalation.
Logging & Data
Post-call, metadata is recorded: duration, agent ID, escalation status, and a full transcript summary. All data is visible in the operator portal.
Built for every call scenario
One platform for every voice interaction your business needs, from support to outbound sales campaigns.
Customer support
Resolve repetitive inquiries instantly and reduce support workload without adding headcount.
AI receptionist
Never miss a call. Always-on voice agents greet every caller with brand-consistent conversation.
Lead qualification
Qualify and route inbound leads automatically. Hot leads reach your team within seconds.
Appointment booking
Book, confirm, and reschedule appointments through natural conversation, with your calendar synced.
Outbound campaigns
Automate follow-ups, reminders, and outreach at scale without an outbound team.
Call logging
Capture, log, and summarize every call for quality, compliance, and team coaching.
Voice AI built for real conversations
Native-fluent voices
Natural cadence and tone tuned to each language and region.
Inbound and outbound
A single platform for answering calls and running outreach.
Context-aware replies
The model carries full conversation history across every turn.
Operator portal
Live transcripts, summaries, and metrics in one dashboard.
Unlimited lines
Handle thousands of concurrent calls without queueing.
Outcome analytics
Track resolution, escalation, and conversion on every call.
Human escalation
Seamless SIP handoff with full transcript context.
Fast deployment
Configure a new agent and go live in under a minute.
FAQ
Everything you need to know before going live with Televanta.
An AI call agent is a voice-powered AI that handles real phone calls autonomously, answering, speaking, and responding just like a human would. It uses natural language processing and real-time speech recognition to understand callers, provide intelligent responses, and complete tasks like booking appointments, qualifying leads, or resolving support queries, all without human intervention.
Ready to automate your calls?
Go live in days, not months. Book a 20-minute demo and see Televanta answer your calls in your voice, your language, your workflow.