Hotels

AI agents built for hotels.

From reservations to multilingual concierge, Televanta's AI agents pick up every guest call in seconds and resolve in your guest's language, with no hold music and no missed bookings.

Marina Bay Hotel
AI Concierge
ER
Elena Rossi
Guest
······
LIVE · 01:08
MARINA AI
Buongiorno, Marina Bay Hotel. How can I help you, Elena?
ELENA
Can I extend my stay by two nights and book dinner for tonight?
MARINA AI
Of course — Sea-View Suite available both nights at €240. Dinner at La Terrazza, 8 PM, table for two?
ELENA
Perfect. Thank you.
MARINA AI
Confirmed. I've added it to your folio.
Stay extended+2 nights
SuiteSea-View
DinnerLa Terrazza · 8 PM
Booking & dinner confirmed
24/7
front desk that never sleeps
10+
languages for international guests
0
guests left on hold
Capabilities

Front desk that never sleeps.

Reservations and changes

Real-time PMS integration. Book, modify, or cancel without staff involvement.

Concierge requests

Restaurant recommendations, spa bookings, transport, late checkout, handled in-call.

Room service and amenities

Take orders, dispatch tickets, and confirm timing in any language.

Local recommendations

Curated to your property and neighborhood, always on-brand.

Multilingual greeting

Greet every guest in their language with native-quality voice.

VIP handoff

Recognize loyalty tier and escalate to a manager when it counts.

Secure payments

PCI-compliant payment links sent via text during the call.

Multi-property ready

One dashboard for chains, brands, and franchise groups.

Use cases

Conversations Televanta handles every day.

International reservations

A Spanish-speaking guest calls to book a suite. The agent confirms availability, rate, and emails confirmation in Spanish.

Late check-in coordination

Guest calls at midnight from the airport. The agent reassures, holds the room, and alerts night staff.

Concierge requests

Restaurant booking, spa appointment, car service, booked and confirmed in the same call.

Loyalty recognition

Recognize the guest, surface preferences, and upgrade if available.

FAQ

Questions, answered.

Everything you need to know before going live with Televanta.

Opera, Mews, Cloudbeds, Stayntouch, Apaleo, and most modern hotel PMS platforms.

Your business, always on.

Go live in days, not months. Book a 20-minute demo and see Televanta answer your calls in your voice, your language, your workflow.

✓ 14-day pilot✓ Live in 7 days✓ SOC 2 · GDPR · HIPAA-ready