AI agents built for telecom.
Deploy a production-ready voice AI call agent that handles every subscriber conversation with native fluency in 30+ languages.
See the AI telecom platform in action
A tour of the dashboard, agent editor, call logs, and usage screens your care and network teams live in every day.
Every subscriber call, tracked in one place
- Calls today and weekly volume
Watch inbound calls hour by hour and catch billing cycle and outage spikes early.
- Containment rate
See what share of subscriber calls the AI resolves without pulling a live agent in.
- Average call duration
Per call average across every agent to benchmark efficiency over time.
- Agent performance leaderboard
Compare each AI agent by calls handled, average duration, and satisfaction.
Intelligent AI solutions for telecom operators.
Billing and account queries
Check data usage, query invoices, and manage contracts, answered instantly without agent involvement.
Technical troubleshooting
Let customers explain their issue in their own words and guide them through step-by-step resolution automatically.
Plan changes and upgrades
Verify the customer, present options, and complete the upgrade in-call.
Outage updates
Detect outage-related calls and deliver real-time status with no queue.
Intelligent call routing
No phone trees. Customers reach the right department on the first try, every time, via natural conversation.
Multilingual
Serve every market natively, with locale-aware tone and phrasing.
Connects to the systems your network already runs.
Televanta plugs into your BSS, OSS, and ticketing platforms so every subscriber is authenticated and served against live account and network data. Nothing to migrate, nothing to swap out.
- Native connectors to leading BSS and OSS platforms.
- MCP or direct API integration.
- Live plan, usage, and outage data on every call, never a stale copy.
- Works alongside your CRM, ticketing system, and payment provider without replacing them.
What does a minute on the phone actually cost your operator?
Compare the cost of an AI agent handling billing, plan, and troubleshooting calls against the cost of live agent time for the same volume. Adjust the two numbers that matter most.
- Answered instantly, 24/7. No phone trees, no queues, no overnight coverage gaps.
- Pay only for time actually spent on the phone, per minute, with no seat licenses.
- Absorbs outage and billing cycle spikes without emergency staffing or overflow contracts.
- Frees your senior technicians to focus on tier two cases that need human judgment.
One platform, three agents.
AI Call Agent
Human-like voice agents that answer, qualify, and resolve inbound and outbound calls 24/7.
Learn moreAI Chatbot Agent
Knowledge-grounded chat that resolves customer questions instantly across web and messaging.
Learn moreAI Email Agent
Reads, drafts, and replies to email autonomously while your team approves edge cases.
Learn moreFAQ
Everything you need to know before going live with Televanta.
It's software that answers customer calls about billing, service issues, or account questions and resolves them in real time without needing a live agent.
Your business, always on.
Go live in days, not months. Book a 20-minute demo and see Televanta answer your calls in your voice, your language, your workflow.