AI agents built for insurance.
From claims intake to policy renewals, Televanta's AI agents handle the calls your team can't keep up with. Resolve over 50% of policyholder interactions automatically and deliver a consistent, compliant experience every time.
See the AI insurance platform in action
A tour of the dashboard, agent editor, call logs, and usage screens your claims and service teams live in every day.
Every policyholder call, tracked in one place
- Calls today and weekly volume
Watch inbound calls hour by hour and spot catastrophe spikes as they build.
- Containment rate
See what share of policyholder calls the AI resolves without pulling an adjuster in.
- Average call duration
Per call average across every agent so you can benchmark cycle time over time.
- Agent performance leaderboard
Compare each AI agent by calls handled, average duration, and policyholder satisfaction.
Built for the full policyholder journey.
FNOL intake
Capture incident details, witnesses, and photos via text, then open the claim in your system.
Claims status
Verify policyholder, share status, attach documents, with no wait time.
Quote requests
Qualify, capture risk inputs, and route to underwriting with full context.
Adjuster handoff
Escalate complex claims with case ID, transcript, and sentiment ready.
Multilingual
Serve policyholders in 10+ languages with native-quality voice.
Audit-ready
Every call transcribed, timestamped, and stored with retention controls.
Core system ready
Modern claims and policy admin platforms via API and webhooks.
Policy lookup
Verify identity, surface coverage, and answer policy questions in-call.
Connects to the systems your carrier already runs.
Televanta plugs into your policy admin, claims, and CRM systems so every call is answered against real policyholder records and live claim status. Nothing to migrate, nothing to rebuild.
- Native connectors to leading policy admin and claims platforms.
- Model Context Protocol or direct API for whichever core system your carrier already runs.
- Live policy, coverage, and claim data on every call, never a stale copy.
- Works alongside your CRM, document store, and payment provider without ripping anything out.
What does a minute on the phone actually cost your carrier?
Compare the cost of an AI intake and service agent against the cost of live agent time for the same call volume. Adjust the two numbers that matter most.
- Answered instantly, 24/7. No IVR maze, no missed FNOL after hours, no voicemail backlog.
- Pay only for time actually spent on the phone, per minute, with no seat licenses.
- Absorbs catastrophe spikes without emergency staffing or outsourced overflow.
- Frees your licensed adjusters to focus on complex claims that need human judgment.
One platform, three agents.
AI Call Agent
Human-like voice agents that answer, qualify, and resolve inbound and outbound calls 24/7.
Learn moreAI Chatbot Agent
Knowledge-grounded chat that resolves customer questions instantly across web and messaging.
Learn moreAI Email Agent
Reads, drafts, and replies to email autonomously while your team approves edge cases.
Learn moreQuestions, answered.
Everything you need to know before going live with Televanta.
It's software that answers calls about policies, claims, and coverage questions, and can resolve routine requests without a live agent.
Your business, always on.
Go live in days, not months. Book a 20-minute demo and see Televanta answer your calls in your voice, your language, your workflow.